![Copy of [Original size] the CRAFT CHAMP](https://static.wixstatic.com/media/69764d_3647ecffa08d46c49e3755d9e8620206~mv2.png/v1/fill/w_80,h_80,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Copy%20of%20%5BOriginal%20size%5D%20the%20CRAFT%20CHAMP%20.png)
FREQUENTLY ASKED QUESTIONS
"IF A DOMINO GAME PIECE GETS DAMAGED DURING GAMEPLAY, CAN IT BE REPLACED?"
YES, YOUR GAME PIECE CAN BE REPLACED. YOU CAN REPLACE UP TO 5 GAME PIECES WITHOUT CAHRGE. REPLACEMENTS OF 6 OR MORE PIECES ARE $4 PER PIECE. REPLACEMENTS WILL BE SHIPPED 5-7 BUSINESS DAYS AFTER REQUEST.
"THE PRICE OF THE DOMINOES SAYS $60. WHY IS MY TOTAL $90?"
SELECTING DIFFERENT OPTIONS WILL INCUR DIFFERENT CHARGES. FOR EXAMPLE:
-STAINED WOODEN BOX: $15
-PERSONALIZED WORDING: $10
-PHOTO ON BACK: $15
-SHIPPING/HANDLING: $10
"HOW LONG DOES IT TAKE TO RECEIVE AN ORDER?"
MOST PRODUCTS ARE COMPLETED AND SHIPPED WITHIN 7-10 BUSINESS DAYS. DUE TO COVID-19, THERE MAY BE DELAYS IN DELIVERY.
"WHAT'S THE STATUS OF MY ORDER?"
STATUS REQUESTS ARE NOT REPLIED TO SIMPLY BECAUSE AN EMAIL WITH TRACKING INFORMATION WILL BE PROVIDED WHEN YOUR ORDER IS READY.
"HOW DO I PLACE A BULK ORDER?"
PLEASE EMAIL THECRAFTCHAMP@GMAIL.COM WITH YOUR ORDER REQUEST. BE SURE TO ADD THE QUANTITY NEEDED AND DUE DATE. BULK ORDERS ARE SHIPPED 5-7 BUSINESS DAYS AFTER COMPLETION NOTICE IS SENT. AT THAT TIME, TRACKING INFORMATION WILL ALSO BE AVAILABLE.
"CAN I CANCEL MY ORDER AND GET A REFUND?"
ALL SALES ARE FINALS. EXCHANGES AND REFUNDS ARE DISCRETIONARY AS ALL WORK IS DONE BY HAND AND CAN TAKE TIME TO RECREATE. IF YOU ARE WAITING FOR REPLACEMENTS, PLEASE BE PATIENT.